Inbound Key Account Manager (Australia Market)

Love everything about Australia? Proud of your proven sales track record, adept knowledge of the creative community and media landscape of the great Down Under, and are highly motivated? Then, we want YOU to fill in a seasoned Key Account Manager position for our Australian market!

The Job:

• Proactively reach out via phone calls, emails, and meetings (if necessary) to nurture a professional relationship with an assigned number of larger clients.
• Define short, mid and long-term 123RF goals within your client’s portfolio and formulate customer success plans to meet objectives and minimize customer churn.
• Responsible for up- and cross-selling.
• Have an understanding of the decision-making structure in mid-size to large companies.
• Act as a trusted advisor, advocating for client needs within the organization e.g. 123RF’s internal support, product, engineering, and sales teams.
• Play a central part in ensuring our top spending clients are satisfied and fully engaged with our products and services.
• Assume the role of a “farmer” who does 75% Sales & 25% Nurturing.

The Person:

• Min 3+ years of inside sales experience with a “farmer” profile.
• Have a clear overview of how often your clients need to be contacted, as well as understanding the importance of documenting and keeping track of this in a CRM system.
• Outgoing/Aggressive attitude, able to pose thought-provoking questions that will reveal pain points, challenge clients on how they use images etc. today, and what they will do to meet the demands of tomorrow.
• Must be tech savvy and possess sufficient knowledge of how publishers, media, startups and companies create marketing collateral, both online and offline.
• Able to speak business English, preferably someone who has lived in Australia.
• Self-starter with a competitive nature and a desire to make a mark in the history of 123RF.